PHILADELPHIA--(BUSINESS WIRE)--The ACE Group of insurance and reinsurance companies today announced that it has appointed Doug Poetzsch Executive Vice President, ACE USA Claims. Mr. Poetzsch will have overall responsibility for the ACE USA Claims unit, including several specialized teams responsible for ACE USA’s wide array of commercial insurance products. Mr. Poetzsch will report to John Lupica, President and Chief Executive Officer, ACE USA and Chief Operating Officer, Insurance-North America, and Frank Lattal, Chief Claims Officer, ACE Group.
Paul Ramsey has been named Executive Vice President, Claims, for ACE Commercial Risk Services®. In this new role, Mr. Ramsey will oversee the establishment of an integrated claims infrastructure for ACE Commercial Risk Services, the company’s new small business division in North America. In addition, Mr. Ramsey will work directly with Mr. Lattal on strategic claims initiatives for ACE in North America. He will report to Dennis Crosby, Chairman, ACE Commercial Risk Services and Mr. Lattal.
"ACE strives to deliver the most responsive and effective claims service to our insureds, spanning the spectrum from complex, long-tail claims to efficient processing of frequency claims,” said Mr. Lupica. “With deep industry experience, Doug and Paul are well-positioned to deploy ACE’s claims network to ensure maximum benefit for ACE customers of all sizes."
“Throughout ACE’s twenty-five year history, we have continuously invested in and developed our claims network,” said Mr. Lattal. “These appointments underscore our commitment to deliver dedicated industry expertise tailored to specific exposures and market segments.”
Mr. Poetzsch joined ACE in 2004 and most recently served as Executive Vice President, Head of ACE USA Specialty Claims and Chief Technical Officer. Prior to joining ACE, he held several senior claims management positions at The Navigators Group, The Gulf Insurance Group and American International Group (AIG). He holds a bachelors degree in Accounting from Siena College in Loudonville, New York, and his Juris Doctorate from Fordham University, also located in New York.
Since joining ACE in 2005, Mr. Ramsey has served as Executive Vice President, ACE USA Claims. He brings more than 30 years of experience in the property and casualty insurance field, including numerous senior leadership positions in claims operations with St. Paul and Travelers. Mr. Ramsey earned his bachelor of arts degree from Union College in Schenectady, New York.
Headed by ACE Limited, (NYSE: ACE) the ACE Group’s core operating insurance companies are rated A+ (Superior) by A.M. Best Company and A+ (Strong) by Standard & Poor’s. The ACE Group provides insurance and reinsurance for a diverse group of clients around the world. To learn more about the ACE Group, please visit: www.acelimited.com.