News Releases

ACE and THAI Smile Airways launch “We Care Travel Insurance”
Valentine’s Special Promotion available now
Feb 1, 2016

February, 2016 — ACE INA Overseas Insurance Co., Ltd., a Chubb Company, and THAI Smile Airways, one of the Thailand's premium airlines, have joined forces to offer a special travel insurance package “We Care Travel” for couples.

“We Care Travel Insurance” is insured by ACE INA Overseas Insurance Co., Ltd. THAI Smile Airways passengers travelling on domestic and international routes can buy “We Care Travel Insurance” via http://www.thaismileair.com.

The insurance package covers accidents and unexpected incidents during the trip, such as loss of travel documents or valuables, delayed or cancelled flights, and access to a 24-hour emergency assistance service via ACE Assistance.

 “Currently, THAI Smile Airways operates in 9 domestic destinations: Chiang Mai, Chiang Rai, Khon Kaen, Ubon Ratchathani, Udon Thani, Phuket, Surat Thani, Hat-Yai and Narathiwas, as well as offers international flights to Macau, Mandalay, Yangon, Changsha, and Siem Reap. Looking ahead, Thai smile Airways has plans to expand its fleet to 20 aircrafts to support more international routes by June 2016, especially to Chongqing, Zhengzhou, Nanning, Shantou and etc.

“Today, many travelers prefer to fly with the airlines that not only offer reasonable prices but also provide a high level of service. We recognize these passengers’ requirements and are committed to offer a premium service. Thai Smile Airways is also committed to maintain the highest standards of safety, security and reliability for passengers. In our efforts to enhance customer experience for our passengers, we also offer them a choice to select “We care Travel Insurance” for their protection from any unexpected and undesirable events. This service has been developed for  our passengers so that they can pack their peace of mind for their travels.” said Mr. Woranate Laprabang, Acting Chief Executive Officer, THAI Smile Airways Co., Ltd.

Mr. Rob Wilkinson, Country President, ACE INA Overseas Insurance Co., Ltd said, “ACE is thrilled to partner THAI Smile Airways in launching the “We Care Travel Insurance”. It is our pleasure to bring our proven track record and market leadership to optimize benefits and protection for Thai Smile Airways passengers. With the insurance plan, all THAI Smile passengers are assured of quality protection from ACE.”

To celebrate Valentine's Month of Love, ACE and THAI Smile Airways jointly introduced a special package. Customers buying THAI Smile Airways’ tickets and travel insurance via http://www.thaismileair.com from 1-29 February 2016 will have a weekly chance to win one of three free return air tickets on Bangkok-Chiang Mai or Bangkok–Chiang Rai or Bangkok-Phuket routes. In addition, customers will have another opportunity to win two big prizes which include round-trip tickets to Siem Reap, Cambodia or Yangon, Myanmar. The total value of the prizes given to lucky passengers is in excess of THB 150,000. For more information, please visit:  http://www.thaismileair.com

About the New Chubb

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 30,000 people worldwide. Additional information can be found at: www.new.chubb.com.

ACE INA Overseas Insurance Co., Ltd. is a Chubb Company. The company is a fully owned general insurance operations in Thailand, a branch of ACE INA Overseas Insurance Company Limited in Bermuda, which has been assigned a financial rating of AA- by Standard & Poor’s. Its product offerings include Property, Casualty, Marine, Liability, Financial Lines and Group Personal Accident insurance for corporate clients. In addition, ACE INA Overseas Insurance Company Limited provides a wide range of Accident & Health insurance products to retail clients through a multitude of distribution channels, of which direct marketing is its forte. The company’s market leadership position is largely attributed to its strong partnerships with financial institutions as well as retailers to tailor individual protection policies for their clients and employees.

More information can be found at www.acegroup.com/th   

About THAI Smile Airways

THAI Smile Airways, a subsidiary airline of Thai Airways International Public Company Limited (THAI), is a regional airline operator for short and medium range flights with operation bases located at Suvarnabhumi International Airport and Don Muang International Airport. The airline operates using “WE” as an airline code and aims to become leading regional airline in Asia. The airline positions itself as a premium airline, focusing on excellence and quality service standard, concurrent with value for money with awareness to safety and timeliness.

In 2015, THAI Smile has adjusted several dimension of its strategy to serve premium travelers with our “3S: SMART-SABAI-SMILE” strategies. The first S for SMART with SMART Online, SMART Application, SMART Mileages and SMART Routes. The second S for SABAI or comfort with SABAI Dual Airports, SABAI Lounges and SABAI Cabin. While the last S stands for SMILE which are the SMILE Crews, SMILE Uniform and SMILE Food.

At present, THAI Smile Airways operates to 9 domestic destinations: Chiang Mai, Chiang Rai,   Khon Kaen, Ubon Ratchathani, Udon Thani, Phuket,   Surat Thani,   Hat-Yai and Narathiwas, as well as international flights to Macau, Mandalay, Yangon, Changsha, and Siem Reap. Moreover, in 2016, Thai Smile Airways is planning to expand the fleet by increasing to 20 aircrafts for additional routes, especially international destinations such as Chongqing, Zhengzhou, Nanning, Shantou, etc.

For more information on flights, bookings and check-in, please visit:

Website: www.thaismileair.com / Smile Call Center: 1181 or +66 (0)2 118 8888 

Media Contacts (ACE in Thailand)
Michele Anne Minjoot, +65 6398 8708

ACE INA Overseas Insurance Co., Ltd., a Chubb Company
399, Interchange 21 Building, Level 26-30, Sukhumvit Road,
Klongtoey Nua, Wattana, Bangkok 10110
Thailand

Media Contacts (THAI Smile Airways)
Ms. Napasorn Saenparn, Tel. +662 177 8842
Email: napasorn.s@thaismileair.com
Branding and Marketing Communications,

THAI Smile Airways Company Limited
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