News Releases

Chubb Incident Alert Reporting Tool Now Available to Excess Casualty Clients
Complimentary service allows round-the-clock reporting of events and rapid deployment of response services to help mitigate exposures and minimize business disruption
Feb 13, 2020

WHITEHOUSE STATION, N.J., Feb. 13, 2020 /PRNewswire/ -- Chubb has announced that its signature Incident Alert℠ tool is now available for Excess Casualty clients. The tool, which has previously been used by Chubb environmental and cyber customers, now can assist Excess Casualty clients during  a catastrophic event to help identify qualified response contractors, manage cleanup efforts and mitigate potential liabilities.

"Catastrophic losses can happen unexpectedly and at any moment," said Joe Fobert, Executive Vice President, Chubb Excess Casualty. "When these events do occur, companies need to have the proper resources ready to deploy at a moment's notice. A quick response is critical to minimizing exposures and managing the costs of such events. With Chubb's Incident Alert℠, we can help our customers minimize disruption to their business, allowing them to focus on returning to normal operations."

Chubb clients can now efficiently report an incident using their smartphone, tablet or computer, and expedite incident reporting. Once an incident is reported, clients are assigned an Incident Response Manager to help quickly align and deploy appropriate resources.

Key features and benefits of Chubb Incident Alert℠ include:

  • 24/7 incident reporting
  • Geo-location technology to help align and deploy local resources including access to more than 3,500 response contractors and resources that customers can independently engage at their own expense, as needed
  • Customized email notification chain through which the customer, broker and Chubb adjuster can communicate in real-time through a single email thread
  • Streamlined initiation of Catastrophe Management coverage where such coverage is included in the policy
  • Assistance with Federal, state and local regulatory reporting, as needed
  • Real-time incident documentation reporting, and
  • Customized claims alerts.

For more information, click here.

About Chubb Excess Casualty
Chubb Excess Casualty is the leading provider of excess capacity to the largest U.S. and multinational corporations and privately-owned companies. Chubb offers specialized products, which include lead umbrella and excess liability insurance to help protect companies' needs.

About Chubb
Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs more than 30,000 people worldwide. Additional information can be found at: chubb.com.

SOURCE Chubb

For further information: Eric Samansky: 215-640-4666; eric.samansky@chubb.com; Amy Whilldin: 215-640-1963; amy.whilldin@chubb.com