News Releases

Chubb in Puerto Rico responds quickly and proactively after Hurricane Maria ravages the island
Sep 23, 2017

SAN JUAN, Puerto Rico, Sept. 22, 2017 /PRNewswire-HISPANIC PR WIRE/ -- Chubb in Puerto Rico, supported by the regional and global Claims team, is working quickly and proactively to process claims for all people, businesses and companies that were impacted by Hurricane Maria, which lashed the island on Wednesday, September 19.

The company has confirmed that a corporate jet will be traveling with a team of Chubb claims executives and outside adjusters to work in the field. We will continue to develop the plan over the weekend in order to mobilize additional resources to Puerto Rico, to continue supporting our insureds and business partners.

Since communications are still unstable on the island, the Colombia team is opening claims while local operations are reestablished. Our insureds and business partners can send claims notifications to the following CAT e-mail:

Telephone calls to make claims have been redirected to our Call Center in Monterrey, as we have activated our contingency protocol. Insureds may contact call centers at no charge to receive help:

Chubb Insurance – 1-305-341-5484

Chubb has vast experience, technical ability and the necessary financial solidity to be able to help its insureds and business partners, as it has done after other catastrophes of this type.

About Chubb

Chubb is the largest, publicly traded civil liability and property insurance company in the world. With operations in 54 countries, Chubb insures personal and commercial civil liability and property, personal accident insurance and complementary health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we advise, assume and manage risk with vision and discipline. We provide services and we pay our claims fairly and rapidly. The company is also known for its extensive offer of products and services, broad distribution capacity, exceptional financial strength and local operations at the global level. The parent company, Chubb Limited, is listed on the New York Stock Exchange (NYSE:CB) and is a member of the S&P 500.

Chubb has executive offices in Zurich, New York, London and other locations, employing approximately 31,000 people worldwide. More information is available at:

Media contact:

María del Carmen García,, +1 (787) 274-4728   

Vivian Budinich,, +56 (2) 25498276


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