News Releases

Chubb Launches Insurance for E-hailing Drivers
Nov 8, 2018

Kuala Lumpur, 8 November 2018 — Chubb Insurance Malaysia Berhad (Chubb) today introduced a supplementary insurance plan that covers drivers against untoward events while providing e-hailing services.

There are currently about 10 companies and over 200,000 active drivers providing e-hailing services in Malaysia. As part of governance to ensure safety measures are in place and a level playing field amongst the industry players, a new set of regulations governing the e-hailing service industry was introduced in July this year that includes the requirement to obtain additional insurance coverage for the driver, passenger, vehicle and third-party*.

Chubb has introduced a supplementary insurance plan to support its policyholders who venture into e-hailing services to ensure that they and their passengers are protected throughout the journey. This insurance plan provides authorized drivers with the following cover when they provide e-hailing services:

  • Loss or damage to the car
  • Liability to third-party
  • Legal liability to/of fare-paying passengers
  • Up to RM20,000 of personal accident coverage for the driver

“As comprehensive private car insurance does not cover e-hailing services, e-hailing drivers are exposed to risks of substantial financial loss as well as potential claims by passengers in the event of an accident,” said Steve Crouch, Country President for Chubb in Malaysia. He added, “Apart from the prudence of having affordable insurance to minimize the financial loss should the unfortunate happen, e-hailing drivers can continue to enjoy the same benefits offered by Chubb Motor Assist. This includes fast claims approval, roadside assistance, lifetime warranty on repair, etc., when they send their vehicles to Chubb Preferred Repairers.”

Chubb’s e-hailing insurance plan is available as an add-on to Chubb’s Comprehensive Private Car Insurance and is distributed via Chubb agents throughout Malaysia. More information can be found at



About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.  Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide.

Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for large corporates, small and medium-sized businesses, as well as individuals through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has a network of 23 branches and more than 2,500 agents.

More information can be found at

Media Contact

April Lim
+603 2058 3315  

Chubb Insurance Malaysia Berhad
Wisma Chubb
38 Jalan Sultan Ismail
50250 Kuala Lumpur