Press release

U Mobile Collaborates with Chubb Insurance, Adding General Insurance to Its Range of Digital Services
May 7, 2019
(From left to right) Jasmine Lee, CMO of U Mobile; Wong Heang Tuck, CEO of U Mobile; Steve Crouch, Country President of Chubb Insurance Malaysia Berhad; Louise Lee, Head of Consumer Lines of Chubb Insurance Malaysia Berhad

KUALA LUMPUR, 07 MAY 2019 – U Mobile, the data-centric and multiple award-winning telco in Malaysia, has signed a collaboration agreement with Chubb Insurance Malaysia Berhad, one of Malaysia’s leading and established general insurance companies, to offer a wide range of Chubb general insurance products of different premiums to both U Mobile and non-U Mobile customers.


From third quarter of this year, U Mobile will be making available Chubb’s Micro Personal Accident Insurance from as low as RM6, as well as a range of travel and motor insurance products, via the telco’s soon to be launched e-wallet called GoPayz. To simplify customer experience, quotations, applications, purchases and management of Chubb’s policies may be done entirely online via the GoPayz app and website.


U Mobile’s CEO, Wong Heang Tuck, shared that this latest collaboration is an extension of the company’s continuing effort to bring everyone unlimited peace of mind. “Digital Services is definitely a priority area for U Mobile as they enable people to reach their unlimited potential. In this instance, Chubb Insurance is the perfect general insurance partner, as they share our vision of enabling through innovation.”


He adds that the Chubb general insurance solutions that are being offered via U Mobile will be extremely accessible and inclusive, catering to all needs. “When we roll out we will be offering a wide range of Chubb solutions like Micro Personal Accident Insurance with premiums that are as low as RM6, but if customers feel like they want more coverage, those will be available too. We will also be offering Micro Travel Insurance from Chubb and there will be a wide range of premiums to ensure that everybody’s requirements are met. To provide total ease, customers will be able to apply, purchase and manage their Chubb Insurance policies entirely via the GoPayz app or website.”


Country President of Chubb Insurance Malaysia Berhad, Steve Crouch, said: “We are honoured and excited to collaborate with U Mobile to offer our general insurance solutions to their customers. At our core, both companies share similar commitment to service excellence; and with Chubb’s extensive product offerings coupled with U Mobile’s digital innovation, customers will be able to purchase relevant and affordable insurance solutions according to their purchase preferences. We aim to forge a close partnership with U Mobile to maximize value and deliver Chubb’s brand promise of excellence to all customers and stakeholders in Malaysia.”


Apart from Micro Personal Accident Insurance and Travel insurance, U Mobile will also be offering Motor Insurance as well as Device Insurance before the end of the year.


The collaboration agreement was signed by Wong Heang Tuck, U Mobile’s CEO and Steve Crouch, Chubb Insurance Malaysia Berhad’s Country President on 3 May 2019.


About U Mobile

At U Mobile, we want to help our consumers realise their Unlimited Potential. We make it our business to constantly innovate so that we can create products and services that our consumers value most. With our continuing commitment to expand our #BARULAHBEST 4G network, we are in position to deliver an enhanced network experience that will add unlimited fun and freedom to our customers’ lives. For more information on U Mobile’s products and services, please visit or contact U Mobile’s customer service at 018-388 1318.


About Chubb

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs more than 30,000 people worldwide.

Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has a network of 23 branches and more than 2,600 agents.

More information can be found at


For all media enquiries, please contact:

U Mobile:

Sarah Chan (

Tel: +6018 2000 755

Chubb Insurance Malaysia Berhad:

April Lim (

Tel: +603 2058 3315


Ogilvy Malaysia:

Azhary Azhar (

Tel: +6013 271 9500