News Releases

Kuala Lumpur, 8 May 2020 – U Mobile announced today that with Movement Control Order guidelines easing, the telco has come up with several promotions that provide even more value to customers as they navigate the new normal. Top on the list of its Giler BagiLebih campaign is GoInsure 3, a Personal Accident (PA) insurance product, which will be offered free to all of its eligible customers who are Malaysians or Permanent Residents - existing and new, postpaid and prepaid. This initiative is a first for a telco in Malaysia. GoInsure 3 will be bundled with all its telco plans and it is especially relevant now as it also offers additional coverage for COVID-19.

Apart from GoInsure 3, the telco is offering up to 20% discounts on monthly access fees across its Giler Unlimited (GX) plans (with the exception of GX 30). Customers who sign up for its GX 50 postpaid plan from today onwards will enjoy it for RM40 monthly for 12 months, instead of RM50. This is on top of existing promotions for its GX 68 postpaid and GX 58 prepaid plan where new customers are able to enjoy the plans at RM58 and RM35 respectively when they sign up.

The third initiative under Giler BagiLebih campaign will see customers receiving a free upgrade to an iPhone 11 128GB when they purchase the iPhone 11 64GB with either Unlimited HERO P139 or Unlimited HERO P99. Depending on the chosen plan, customers may enjoy savings of up to RM1600 with this promotion.

Providing Free Insurance Coverage in New Normal

GoInsure 3 is underwritten by Chubb Insurance Malaysia Berhad and it offers Accidental Death Benefit, Accidental Disability Benefit, Accidental Medical Expenses Benefit, as well as, additional Bereavement Expenses due to Accident. During the first month of the free insurance period, the Bereavement Expenses will also cover death due to COVID-19 for those who are eligible and have successfully enrolled.  The total benefits from GoInsure 3 is valued at RM13,000.

The telco believes GoInsure 3 will be appreciated by its customers as it provides safeguards for a wide spectrum of unforeseen circumstances from accidental death at home to permanent disablement due to car accidents and death due to COVID – 19. Jasmine Lee, CMO of U Mobile shared, “U Mobile knows our customers are being affected by the pandemic in one way or the other, hence we are working hard to provide our customers with the relevant support. We are delighted to partner with Chubb Insurance Malaysia Berhad to provide GoInsure 3, making us the first telco in Malaysia to offer Personal Accident insurance that also includes additional coverage for COVID-19 to all eligible customers who are Malaysians and Permanent Residents. This means, regardless if the customer is new or existent, postpaid or prepaid, he or she will all be able to have some peace of mind amidst so much uncertainty as GoInsure 3 also includes Accidental Death Benefit or Accidental Disability Benefit, as well as Accidental Medical Expenses Benefit.”

“We recognise that the current situation may be profoundly unsettling for many and as an insurance company, we play a pivotal role in supporting customers by helping them to manage risks,” said Steve Crouch, Country President of Chubb Insurance Malaysia Berhad. “In view of the evolving situation with the pandemic, offering a product that comes with additional coverage for COVID-19 is timely and we are pleased to work with U Mobile to provide this broad Personal Accident insurance coverage at an affordable price to those in need.”

All eligible U Mobile customers will receive GoInsure 3 for free for one month after which they can choose to continue enjoying GoInsure 3 for RM3 monthly, or opt out if they wish. For more info, visit u.com.my/GoInsure3

For more info on the Giler BagiLebih campaign, visit www.u.com.my

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About U Mobile

At U Mobile, we want to help our consumers realise their Unlimited Potential. We make it our business to constantly innovate so that we can create products and services that our consumers value most. With our continuing commitment to expand our 4G network and roll out 5G powered innovations in various sectors, we are in the position to deliver an enhanced network and customer experience that will add unlimited fun and freedom to our consumers’ lives. For more information on U Mobile’s products and services, please visit www.u.com.my or contact U Mobile’s customer service at 018-388 131. 

About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide.
 

Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has an extensive branch network and more than 2,600 independent distribution partners (agents).

More information can be found at www.chubb.com/my.
 

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