News Releases

JA Assure to Offer Doctor Shield to Medical Professionals in APHM Member Hospitals; Chubb Insurance is exclusive underwriter for Doctor Shield
Sep 7, 2020

KUALA LUMPUR, 8 SEP 2020 – The Association of Private Hospitals of Malaysia (APHM), an association representing private hospitals and medical centres in Malaysia since 1972, announced its collaboration with JA Assure, a multinational niche market InsurTech firm, to offer Doctor Shield, an online professional indemnity insurance platform to all medical professionals in 147 APHM member hospitals beginning 1 September 2020.

The launch of Doctor Shield in early 2019 marked a significant milestone in Malaysia’s healthcare industry as this complete online enrollment process was Malaysia’s first – including features like instant online rate quotations, complete online policy issuance in less than ten minutes, and instant online policy renewal. Japhire Gopi, Founder & CEO of JA Assure Group said, “Having Chubb as the underwriter gives us complete peace of mind. The endorsement of APHM is a strong signal that we are on the right track in serving the medical community and the public.”

Doctor Shield policies are underwritten by Chubb Insurance Malaysia Berhad, an established general insurance company in Malaysia. Steve Crouch, Country President of Chubb Insurance Malaysia Berhad said, “Chubb has been underwriting medical malpractice insurance for decades and we are well-versed in risks associated with the evolving healthcare landscape. Doctor Shield has been developed to help medical professionals de-risk their medical practice in a smarter and faster way, so they can focus on patients’ care with confidence.”

Datuk Dr Kuljit Singh, the President of APHM said “The APHM elected to join the partnership and endorse Doctor Shield ( recognising that Doctor Shield’s forward-facing and pro-digital approach to the indemnity insurance process, combined with innovative product features, are added value heretofore unheard of in the industry. As well, it is an opportunity for medical professionals in APHM’s member hospitals to save valuable time through improved efficiency.”

Through this collaboration, APHM has succeeded in negotiating and achieving across the board price reductions for private sector medical professionals. The savings on indemnity coverage to industry professionals as a whole cannot be overstated. In these uncertain times, this is another example of APHM’s commitment to helping raise the standards of medical care within the country.

Besides APHM leading the way in costs savings, all the participants share the conviction that a “pro-mediation” approach to disputes – one of the Doctor Shield cornerstones – promotes a better alternative to traditional litigation. A mediation driven process means public and medical professionals can recover faster and move on with their professional lives without being drained by protracted and costly legal battles where, in the end, there are no clear winners. 

For more information on the collaboration and Doctor Shield, please contact:

Dr. T. Mahadevan, CEO, APHM by email at

Mr. Japhire Gopi, Founder & CEO JA Assure by email at





About APHM

The APHM plays an important role in its objective of helping to raise standards of medical care within the country. Some of the activities geared towards this objective include:-

Working dialogues with public sector agencies including Ministry of Health, Malaysia and Ministry of Finance, Malaysia.

Participation in national working groups such as the Malaysia Productivity Corporation, Ministry of International Trade & Industry, and MATRADE.

Training programs for all Healthcare providers which include the yearly Conference and Exhibition and regular smaller group workshops on clinical and administrative / managerial topics.

Facilitating Patient Safety and Quality in member hospitals in its capacity as Member of the National Patient Safety Council and as a founder member of the Malaysian Society for Quality in Health (MSQH) an ISQUA recognized Accreditation body.


About JA Assure

JA Assure is a niche multinational InsurTech company with over two-decades of experience. JA Assure provides niche risk management solutions across Singapore, Malaysia and Hong Kong.


About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide.

Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has an extensive branch network and more than 2,600 independent distribution partners (agents).

More information can be found at


Media Contacts


Dr. T. Mahadevan



JA Assure

Mr. Japhire Gopi



Chubb Insurance Malaysia Berhad

April Lim