Jakarta, 12 December 2025 – Responding to the rapid expansion of digital activities and the corresponding threat of online fraud, CBN Fiber announced the launch of its latest product, CBN Fiber Safe, a home internet package that includes Cyber Protection insurance, underwritten by PT Chubb General Insurance Indonesia (Chubb Indonesia), designed to protect against financial losses from fraud that occur via online shopping purchases and social engineering incidents.
Data from patrolisiber.id highlights the urgency of this issue, with public reports of online fraud ranking first among all cybercrimes in Indonesia. Fraud methods are constantly evolving, encompassing phishing, fake marketplaces, and text.
Dedy Handoko, Commerce Director CBN said, “The rapid development of digital technology and the connection of almost all aspects of life to the internet has led to a parallel growth in cybercrime opportunities. Uneven digital literacy, increasingly sophisticated methods, and significant losses pose unique challenges for us as an internet service provider. Based on this, CBN has collaborated with Chubb Indonesia and Aon to introduce CBN Fiber Safe, which provides comprehensive digital solutions, superfast and stable internet, equipped with digital protection (cyber protection) to provide a sense of security and comfort for our customers.”
CBN Fiber Safe represents a significant, innovative step toward mitigating digital risks for personal and household customers, offering crucial financial protection against losses incurred from cybercrime with the benefits to protect against online shopping fraud, give buyer protection and protect from social engineering. With all benefits subject to the terms, conditions, exclusions, and limits detailed in the policy schedule.
Stephen Crouch, Country President of Chubb in Indonesia said, “As Indonesians embrace the digital world in their daily lives, cyber protection insurance has become vital to safeguarding personal information and online activities. At Chubb Indonesia, we are proud to offer comprehensive coverage and expert support, so individuals can enjoy greater confidence and peace of mind knowing they are protected against cyber risks.”
Karl Hamann, CEO & Country Head of Aon Indonesia Insurance Brokers said, “Aon is proud to collaborate with CBN and Chubb to introduce a personal cyber protection solution in Indonesia. This timely innovation offers digital customers greater security and confidence in an increasingly connected world.”
CBN Fiber Safe combines high speed connectivity with personal cyber protection allowing customers to enjoy a safer, more comfortable, and more secure digital experience. For more information about CBN Fiber Safe, click here https://www.cbn.id/en/cbn-fiber/internet/fiber-safe.