Chubb Indonesia and Bank Neo Commerce Launch Strategic Partnership to Enhance Consumer Access to Digital Insurance
Digital collaboration integrates Chubb’s insurance solutions into BNC's neobank platform, providing millions of BNC users with broad access to consumer protection.
Oct 30, 2026
JAKARTA, October 30, 2026 – PT Chubb General Insurance Indonesia (“Chubb Indonesia”) and PT Bank Neo Commerce Tbk (“BNC”) today announced a strategic partnership to deliver integrated insurance solutions to customers through the neobank app, BNC’s digital banking platform. This collaboration establishes Chubb Indonesia as BNC’s preferred digital insurance partner, providing customers with seamless access to relevant protection solutions directly on the neobank app.
Insurance inclusion in Indonesia was 28.5% in 2024 according to the 2025 National Survey on Financial Literacy and Inclusion (SNLIK), underscoring a persistent lack of coverage that leaves many Indonesians exposed to financial risks. Recognizing the need to bridge this protection gap, Chubb Indonesia and BNC are leveraging their shared vision to elevate financial inclusion in Indonesia through digital enablement – starting with the growing population of tech-savvy users adopting online financial services.
Through this partnership, millions of neobank’s users will gain access to Chubb Indonesia’s comprehensive protection solutions within the neobank ecosystem. These offerings provide a crucial financial safety net, empowering consumers to make everyday financial and spending decisions with greater confidence.
The first product launched under this partnership is Chubb Travel Insurance, designed in response to the growing number of Indonesians investing in personal experiences and purpose-driven travel. Available for both domestic and international trips, this product provides comprehensive protection for a range of travel-related risks, including trip cancellation due to serious illness, flight delay and misconnection, baggage loss and delay, medical expenses, medical evacuation, and 24-hour travel assistance.
Stephen Crouch, President Director of Chubb Indonesia, said, “We are proud to work with BNC as their preferred digital insurance partner, designing relevant insurance solutions that address the lifestyles and risk needs of modern Indonesians. This partnership reflects our shared customer-centric approach and commitment to a digital-first proposition, helping users access protection seamlessly through a platform they already know and trust.”
Christian Lesmana, Chief Business Officer - Funding of Bank Neo Commerce, said, “Our strategic partnership with Chubb is a significant step in providing our customers with convenient and practical ways to manage their protection needs alongside their finances. By embedding Chubb’s world-class insurance expertise into our digital platforms, we are making essential coverage more accessible for neobank users, ensuring they can stay protected as they grow in an increasingly digital world.”
This collaboration reinforces both companies’ ongoing commitment to expanding digital access to consumer protection, thereby supporting resilient communities and inclusive economic growth across Indonesia.
Chubb Travel Insurance is now available on the neobank app. Download the neobank app on the Play Store or the App Store. To learn more about Chubb Travel Insurance, visit www.bankneocommerce.co.id/en/product/chubb-travel-insurance.