News Release

ACE Creates New Role to Support Major Risk Claims Service
Jul 22, 2009

LONDON--(BUSINESS WIRE)--ACE European Group (ACE) has announced the appointment of Catherine Murphy in the newly created role of Claims Client Relationship Manager for its Major Risks business. The move is another part of ACE’s commitment to enhancing its service offering and presence in this sector.

Catherine will be responsible for the delivery of a responsive and customer focused claims service, as well as maintaining and enhancing the current claims relationships with Major Risk clients. Her appointment continues ACE’s focus in this area and follows the recent appointments of Jeff Carr and Shaun Edwards as Client Relationship Managers in the Major Risks team.

Phil Sharpe, Director of Casualty and Major Risks, UK & Ireland, said: “We are focused on customer service and establishing the major risks sector as a key segment for ACE. Part of this will be our ability to deliver a claims service that supports and informs clients throughout the whole process. Creating this new role will enable us to fully achieve this aim.”

Catherine will report to Graham Chesman, Claims Manager, UK & Ireland. Commenting on her appointment he said: “Catherine’s experience in this sector will be a valuable addition to our team and play an important role in achieving our objective of delivering a market leading claims service.”

Catherine joins ACE from RSA, where she worked for 11 years in various roles across Underwriting, Global Services and Claims. Most recently, she held the position of UK Claims Relationship Manager.

About ACE

Part of the ACE Group of Companies, ACE European Group comprises the operations of ACE Europe, ACE Global Markets and ACE Tempest Re Group. ACE Europe provides a range of tailored Property and Casualty, Accident and Health and Personal Lines solutions for a diverse range of clients. ACE Global Markets (AGM) is ACE’s specialty international business, underwriting through ACE’s Lloyd’s Syndicate 2488 and ACE European Group Limited. Specialty lines include excess and surplus lines business, Marine, Aviation, Energy and Political Risk as well as Property, Financial Lines and Accident and Health. Additional information on ACE European Group can be found at

The ACE Group of Companies is a global leader in insurance and reinsurance serving a diverse group of clients. Headed by ACE Limited (NYSE: ACE), the ACE Group conducts its business on a worldwide basis with operating subsidiaries in more than 50 countries. Additional information can be found at:


Katie Weeks, Communications Manager
+ 44 (0) 20 7173 7585