News Releases

Industry recognition for Chubb in 2017
Dec 13, 2017

Chubb’s craftsmanship and culture of improvement has paid dividends this year with recognition from the insurance industry.

We were honoured to be nominated as a finalist in the National Insurance Brokers Association (NIBA) General Insurance Company of the Year Award.

This award is based on an annual survey run by NIBA and Nielsen that garners feedback from Insurance brokers to determine the best insurance companies and assess the level of engagement between brokers and insurers.

The results of this survey and other awards received in 2017 show that Chubb’s product and service proposition is making a real difference to our partners.

2017 NIBA Market Survey results 

In this survey Australian brokers identified ‘Claims Handling and Payment’ as the most important selection factor they consider when selecting an insurance company. Chubb finished first in this category.

Chubb also finished first in the second most important insurer selection factor for brokers; ‘Policy Conditions and Cover’.

At a product level, Chubb was ranked first in the Australia market for the following classes of insurance:

  • Association / Management Liability
  • Cyber Liability
  • Travel / Personal Accident
  • Directors & Officers
  • IT Liability
  • Crime / Fidelity
  • Journey Accident
  • Financial Institutions

2017 Claims Awards 

The NIBA Market Survey tops off other recent accolades for Chubb’s claims service in Australia.

At the inaugural Mansfield Awards in July, Chubb received the Gold Mansfield Award for overall excellence in claims as well as the SME Property and Casualty Award.

Chubb also won a Gold medal for claims turnaround times in the Insurance Business Australia 2017 ‘Brokers on Insurers’ Survey.

Insurance Advisernet Insurer of the Year 2017 

Chubb received the inaugural Insurer of the Year award at the 2017 Insurance Advisernet (IA) Conference. Voted by Insurance Advisernet Authorised Representatives and Brokers, the award recognised Chubb’s commitment to service excellence within the IA network.

In 2017 Chubb has continued to build an enviable reputation in the Australia market. We have crafted an excellent platform in terms of product, claims, distribution, operations and most importantly our people that positions us well for the future.

We look forward to serving the intermediated market in Australia throughout 2018 and beyond.


About Chubb

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide.

Further information can be found at


Media contact

Robin Moore: +61 2 9335 3343;
Chubb Insurance Australia Limited
Level 38, 225 George Street
Sydney NSW 2000